Delivery & Orders

Processing and shipping time is now back to normal! Thank you!

We always try to get your items to you as soon as possible. We ship our products from the USA, Europe or Mexico depending on the customer’s location so it gets to you as fast as we can. Processing usually takes up to 2-7 business days. You will receive a confirmation email once your order is ready to ship. Please note that 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Average shipping time :

United States : 2-5 days

Canada : 6-10 days

France : 3-5 days

Rest of the World : 5-10 days (occasional delays depending on location)

International orders may be subjected to taxes or customs duties. Please note that fees associated with purchases come within the responsibility of the customer at all times.

Yes ! 

We ship our products from the USA, Europe or Mexico depending on the customer’s location so it gets to you as fast as we can.

Processing usually takes up to 2-7 business days. You will receive a confirmation email once your order is ready to ship.

Average shipping time for International orders : 5-10 days (occasional delays depending on location).

International orders may be subjected to taxes or customs duties. Please note that fees associated with purchases come within the responsibility of the customer at all times.

The shipping cost is calculated at checkout depending on the product. We always try to get you the best shipping time at the cheapest price we can.

Here’s an estimation (it may vary).

United States : From $3.99. Additional product $1.25.

Canada : From $6.49. Additional product $1.25.

Europe : From $4.39. Additional product $1.25.

Worldwide : From $5.99. Additional product $1.25.

If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouses. Don't worry, your package will arrive shortly.

Do not hesitate to contact us by mail at contact@north-drift.com : our team will do its utmost to meet your expectations.

Cancellation & Return

Yes, as long as your order is not "in process".

It is possible to cancel your order only before the fulfillment process starts! However, if the order is already in preparation, we cannot cancel any orders.

Do not hesitate to contact us by e-mail at contact@north-drift.com : our team will do its utmost to meet your needs!

We are only able to accept a return except in case of a proven product defect.


Our articles undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, please send us a photo of the product in question (in the original packaging if possible) to contact@north-drift.com along with your order number. To be eligible for a return, your item must be unused and in the same condition as you received it.

All our textiles are accompanied by a size guide to avoid this kind of inconvenience to our kind customers. Our team has taken care to measure each item and to add the corresponding comment in each description. From that moment on, the buyer assumes full responsibility for products that are too small/large. Nevertheless, we know that the purchase of such an item can cause great frustration.

Do not hesitate to contact our customer support by email at contact@north-drift.com : we will do our best to satisfy you (by offering a possible compensation, for example).

Security

Your security, our priority : our site only offers secure and guaranteed safe payment methods.

We accept :

Credit Cards

Debit Cards

Paypal

Paypal - As a banking institution that offers you more than 10 years of experience in secure online payments. It's simple, fast, free and recognized worldwide for its efficiency.

Your bank details or credit card information will not be communicated to us under any circumstances. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept cheques at the moment.

Yes!

The "HTTPS" present in the URLs of our shop testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming indispensable nowadays. It is the best way to protect your data and protect you against hackers and identity theft.

Visually, the SSL certificate is represented by a padlock that appears in the url bar of the web browser. It is also represented by an "s" which stands for "secure" and which is added to the "http" protocol on the website in the address bar.

Other Questions

We make your shopping experience as easy as possible.

1. You select the desired product(s) 
2. Click on "add to cart".
3. Click on the shopping cart icon in the top right corner (your "shopping cart") to complete your purchase.

No. Except in exceptional cases, we only accept one discount code per order.

North Drift® ships its products worldwide legally. However, the buyer is responsible for the import taxes of his country, we decline all responsibility.

If you wish to order in bulk, send an e-mail to our team at contact@north-drift.com.